Delivery Country

Returns Policy

If you’re not utterly ecstatic with your recent purchase, by all means send it back! Returns must be sent within 60 days from the day you got your package. All items must be unworn and unwashed with tags attached. Unfortunately we won't be able to accept items that don’t meet these criteria or are non-returnable. After we get your package, your refund or exchange will be processed within 7 business days.

If you are in the USA and European Union, we will refund any return shipping cost incurred.

For the rest of the world, we will refund you what you paid for your order; however, return shipping charges incurred are non-refundable.

Non-Returnable Items

The following items are non-returnable. Credit will not be issued for the following:

  • Personalised jewelry or engraved goods.
  • Unsealed CDs, DVDs, tapes or other recording media.
  • Perfume, Cologne or Beauty products which have been opened/packaging removed.
  • Earrings due to hygiene reasons. 

USA Returns Address

Please send your return to the address below. Include your order # on the outside of the package, the reason for the return and whether you would like a refund or exchange.

A.N. Deringer Inc

Attn. Granite Store

178 West Service Road

Champlain NY 12919


European union and Rest of World Returns Instructions

For European Union and Rest of World returns, email or call +353 21 451 6111 to get details on how to process your return or exchange.